CORONAVIRUS (COVID-19) RESOURCE CENTER Read More

Information & Referral

    Results: 9

  • Area Agencies on Aging (1)
    TD-1100.6500-050

    Area Agencies on Aging

    TD-1100.6500-050

    Substate organizations authorized under the Older Americans Act of 1965 to develop a comprehensive, coordinated system of community-based services for older adults within their planning and service area. State Units on Aging designate, provide federal and state funding, and monitor operations of AAAs. Eight states and the District of Columbia do not have AAAs and, therefore, serve the roles of both state and area agency. AAA's responsibilities include planning; development of local funding resources; and contracting with local service provider organizations to provide authorized services which include information and referral/assistance, outreach, case/care management, escort, transportation, homemaker/chore, personal care, home repair and rehabilitation, home delivered meals, congregate meals, adult day care, elder abuse prevention, nursing home ombudsman, legal assistance, employment and training, health promotion and disease prevention and senior centers as well as services that support caregivers including respite care, counseling and education programs. AAAs may provide a number of other services in situations where local service provider options are limited.
  • Disease/Disability Information (13)
    LH-2700.1700

    Disease/Disability Information

    LH-2700.1700

    Programs that provide information about the causes and origins, preventive measures, symptoms, screening/diagnostic procedures, and/or methods of treatment or management including the latest research for specific illnesses or disabling conditions.
  • Ex-Offender Reentry Programs (6)
    FF-1900

    Ex-Offender Reentry Programs

    FF-1900

    Programs that help people who have been released from a correctional facility (also known as returning citizens) make a successful transition to community life. Services generally include an assessment of the individual's needs, discussion of options and short-term case management involving coordination of needed services which may include housing location assistance, job training, job placement and retention services, legal assistance, literacy skills development, GED courses, parenting classes, life skills training, access to food and shelter resources, and other sources of support.
  • First Aid Instruction (3)
    LH-2700.2000

    First Aid Instruction

    LH-2700.2000

    Programs that instruct the public in the basic lifesaving techniques involved in the administration of emergency assistance to individuals who have been injured or otherwise disabled prior to the arrival of trained medical personnel.
  • Information and Referral (16)
    TJ-3000

    Information and Referral

    TJ-3000

    Programs whose primary purpose is to maintain information about human service resources in the community and to link people who need assistance with appropriate service providers and/or to supply descriptive information about the agencies or organizations which offer services. The information and referral process involves establishing contact with the individual, assessing the individual's long and short-term needs, identifying resources to meet those needs, providing a referral to identified resources, and, where appropriate, following up to ensure that the individual's needs have been met.
  • Public Internet Access Sites (6)
    TJ-1800.6700

    Public Internet Access Sites

    TJ-1800.6700

    Programs, often offered by libraries, cyber cafes, and a variety of other government, nonprofit or proprietary organizations, that provide on-site Internet-enabled computers for public access.
  • Specialized Information and Referral (2)
    TJ-3000.8000

    Specialized Information and Referral

    TJ-3000.8000

    Programs that maintain information about community resources that are appropriate for a specific target group or human services sector (for example, youth programs or addiction services) and which link individuals who are in need of specialized services with appropriate resources and/or which provide information about community agencies and organizations that offer specialized services.
  • State Government Information Services (3)
    TJ-3200.2500-800

    State Government Information Services

    TJ-3200.2500-800

    Programs that provide information about state government offices and services that interested individuals can access on a website or in person, or by telephone, email, chat, text or other communication channel. In some cases, assistance is available to help identify and locate an appropriate office.
  • Veteran Benefits Assistance (44)
    FT-1000.9000

    Veteran Benefits Assistance

    FT-1000.9000

    Programs that provide assistance for veterans who are having difficulty understanding and/or obtaining the full benefits and services to which they are entitled by law based on service to their country. The programs may help veterans understand the eligibility criteria for benefits, the benefits provided by the program, the payment process and the rights of beneficiaries; provide consultation and advice; help them complete benefits application forms; negotiate on their behalf with U.S. Department of Veterans Affairs staff; and/or represent them in administrative processes or judicial litigation. Included are Veteran Services Officers (VSOs) who are trained and accredited by the Veteran's Administration (VA) and can be found in offices specific to each state, the county courthouse, the local VA office and local veteran's rights organizations; as well as legal aid programs that offer more formalized legal assistance.