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Crisis and Emergency Services

    Results: 20

  • Adult Protective Services (1)
    PH-6500.0500

    Adult Protective Services

    PH-6500.0500

    Social services programs that provide assistance for older adults, people with disabilities and other vulnerable individuals who are unable to act on their own behalf or manage their own affairs, or who are in immediate danger due to physical or emotional abuse, unsafe or hazardous living conditions, exploitation, neglect, self-neglect or abandonment. Included are APS programs that investigate cases of abuse, neglect or exploitation working closely with a wide variety of professionals including physicians, nurses, firefighters and law enforcement officers following receipt of a report from friends, neighbors or others concerned for their safety; and public and private guardianship/conservatorship programs that make provisions for people who have been judged to be incompetent by the court by assuming responsibility for the care and custody of the individuals and/or for the management of their estates.
  • Child Sexual Abuse Counseling (2)
    RP-1400.8000-020.18

    Child Sexual Abuse Counseling

    RP-1400.8000-020.18

    Programs that specialize in the treatment of children and youth who are coping with the trauma of child sexual abuse which occurs when an adult, older adolescent or another child threatens, forces or manipulates a child into sexual activity abusing the relationship of power and authority that adults have over children. Sexual abuse includes sexual kissing, touching, fondling a child’s genitals, oral, anal or vaginal intercourse and incest (sexual intercourse between an adult family member and a child or between siblings) as well as behaviors that don’t involve contact such as genital exposure ("flashing"), intentionally engaging in sexual activity in front of a child, verbal pressure for sex, and sexual exploitation for purposes of prostitution or pornography. Child sexual abuse can take place within the family by a parent, step-parent, sibling or other relative; or outside the home by a friend, neighbor, child care provider, teacher or stranger. Separate counseling sessions may be structured for young children who have been victimized and for older children in their teens.
  • Children's Protective Services (1)
    PH-6500.1500

    Children's Protective Services

    PH-6500.1500

    Programs that investigate reports of child abuse, neglect or abandonment; document substantiated cases; provide for the temporary placement of children who, for their own protection, have been removed from the custody of the adults who are responsible for their care; work with families who are experiencing a problem with child abuse with the objective of facilitating continued family unification or reunification; and provide ongoing supportive services for children in permanent placement.
  • Crisis Intervention (13)
    RP-1500

    Crisis Intervention

    RP-1500

    Programs that provide immediate assistance for people who are in acute emotional distress; who are or perceive themselves to be in life-threatening situations; who are a danger to themselves or to others; or who are hysterical, frightened or otherwise unable to cope with a problem that requires immediate action. The objective of crisis intervention is to defuse the critical nature of the situation, ensure the person's safety, and return the individual to a state of equilibrium in which he or she is capable of identifying and seeking solutions to the problem.
  • Crisis Intervention Hotlines/Helplines (3)
    RP-1500.1400

    Crisis Intervention Hotlines/Helplines

    RP-1500.1400

    Programs that provide immediate access to support and advice for people who are in distress with the objective of defusing the emotional impact of the crisis, ensuring the person's safety and helping the person to take the next steps toward resolving the problem. Hotlines/helplines are generally staffed by trained volunteers who are available via the telephone, email, live chat, texting and/or instant message (IM).
  • Crisis Pregnancy Hotlines (1)
    RP-1500.1400-180

    Crisis Pregnancy Hotlines

    RP-1500.1400-180

    Programs that provide immediate assistance for pregnant women who are hiding their pregnancies, considering abandonment or experiencing other pregnancy related issues. Included may be short-term emotional support, an opportunity to discuss alternatives, adoption referrals if wanted, information about Safe Haven programs and other resources. Hotline staff are generally available via telephone, email, chat and/or text.
  • Disaster Preparedness (1)
    TH-1700

    Disaster Preparedness

    TH-1700

    Activities, programs and systems developed prior to an emergency that support community readiness and resiliency assessment; development and testing of disaster plans; training of staff in plan implementation; establishment of collaborative arrangements with other services; provision of suitable warning systems; identification, procurement and/or collection of the facilities, equipment, supplies and trained personnel that will be necessary for responding to an emergency; and development and dissemination of information and/or training about how individuals and organizations can prepare for a major disaster or large-scale emergency that disrupts the normal functioning of a community.
  • Disaster Relief Services (3)
    TH-2600

    Disaster Relief Services

    TH-2600

    Programs that facilitate the exchange of information and/or provide short-term assistance, usually in the form of food, clothing, blankets, temporary shelter, furnishings, small appliances or temporary financial aid, for people who have suffered injuries or incurred losses due to a major disaster or large-scale emergency that disrupts the normal functioning of a community. The objective of disaster relief is to help individuals sustain their lives during the immediate aftermath of the event. NOTE: "Disaster Relief" is a category of services utilized by community human services agencies involved in disaster work. Government organizations do not recognize disaster relief as a formal part of the disaster cycle. Most of the services classified as disaster relief are considered by government to be part of disaster recovery and a few (e.g., disaster welfare inquiries) are categorized as disaster response.
  • Domestic Violence Hotlines (3)
    RP-1500.1400-200

    Domestic Violence Hotlines

    RP-1500.1400-200

    Programs that provide immediate assistance for women and men who have experienced domestic abuse which may include steps to ensure the person's safety; short-term emotional support; assistance with shelter; legal information and advocacy; referrals for medical treatment; ongoing counseling and/or group support; and other related services. Hotline staff are generally available via telephone, email, chat and/or text.
  • Domestic Violence Shelters (2)
    BH-1800.1500-100

    Domestic Violence Shelters

    BH-1800.1500-100

    Programs that provide temporary emergency shelter for individuals, primarily women, who have experienced domestic violence/abuse, and for their children. Such facilities usually provide in-house individual, group and family counseling and the full range of secondary services related to domestic violence including referral to appropriate resources. Also included are similar facilities for battered men and those that can accommodate both men and women, where they are available.
  • Emergency Dental Care (1)
    LV-1600.1900

    Emergency Dental Care

    LV-1600.1900

    Programs that provide immediate, short-term assistance for people who have lost a filling, broken or lost a tooth or dental prosthesis or who have other dental emergencies and are unable to wait for treatment on an appointment basis.
  • Emergency Food (2)
    BD-1800

    Emergency Food

    BD-1800

    Programs that provide a limited amount of food for individuals or families during times of personal crisis, or for people who have no food or cannot afford to purchase food at retail costs.
  • Emergency Medical Transportation (1)
    LD-1500

    Emergency Medical Transportation

    LD-1500

    Programs that provide rapid transportation to health care facilities for accident victims and acutely ill or injured individuals who need immediate medical intervention both on the scene and en route.
  • Emergency Room Care (1)
    LD-1700

    Emergency Room Care

    LD-1700

    Hospitals and other health care facilities that provide 24-hour diagnostic and treatment services for people who have acute, life-threatening injuries or severe illnesses.
  • Emergency Shelter (1)
    BH-1800

    Emergency Shelter

    BH-1800

    Programs that provide a temporary or transitional place to stay for newcomers, people who are in crisis, or homeless individuals in the community.
  • Personal Alarm Systems (1)
    PH-1800.6260

    Personal Alarm Systems

    PH-1800.6260

    Programs that provide electronic equipment which connects frail elderly individuals, people who have disabilities or people at risk of violence from an ex-partner with the police, participating hospitals, paramedics or other sources of emergency assistance.
  • Sexual Assault Counseling (2)
    RP-1400.8000-800

    Sexual Assault Counseling

    RP-1400.8000-800

    Programs that provide crisis, short-term and/or ongoing counseling for people who are coping with the emotional trauma of being forced to engage in sexual intercourse or other sexual acts without their consent. Included are military sexual trauma (MST) counseling programs offered by facilities operated by the U.S. Department of Veteran Affairs, which address the needs of veterans who have been traumatized by having experienced assault or repeated threatening sexual harassment which occurred while serving on active duty in the military. Counseling and support may be offered in a variety of settings and may include individual, conjoint, family and group therapy sessions for the survivor and/or significant others.
  • Sexual Assault Hotlines (3)
    RP-1500.1400-750

    Sexual Assault Hotlines

    RP-1500.1400-750

    Programs that provide immediate assistance for people who are survivors of rape, incest and other forms of sexual assault which may include steps to ensure the person's safety, short-term emotional support, information regarding the person's rights and alternatives, and referrals and/or accompaniment to resources for medical, legal and emotional needs, advocacy and other related services. Hotline staff are generally available via telephone, email, chat and/or text.
  • Spouse/Intimate Partner Abuse Prevention (1)
    FN-1500.1900-800

    Spouse/Intimate Partner Abuse Prevention

    FN-1500.1900-800

    Programs that attempt to reduce the incidence of physical, emotional and sexual abuse of individuals by their spouses or partners through a variety of educational interventions which may focus on the likely victims of abuse, potential perpetrators, people who work with families and/or the community at large.
  • Suicide Prevention Hotlines (2)
    RP-1500.1400-800

    Suicide Prevention Hotlines

    RP-1500.1400-800

    Programs that provide immediate assistance for individuals who are having suicidal feelings with the objective of helping them explore alternatives to self-harm or self-destruction. Included are local, accredited hotlines, countywide and statewide programs, programs offered by local nonprofit organizations and the National Suicide Prevention Lifeline, a network of more than 180 local crisis centers. Suicide prevention workers establish and maintain contact with the individual while identifying and clarifying the focal problem, evaluate the suicidal potential, assess the individual's strengths and resources, and mobilize available resources including paramedic or police intervention and emergency psychiatric care as needed. These programs can also help individuals who are worried about the potentially suicidal behavior of another with the objective of helping them identify warning signs and provide options for seeking further help. Hotline staff are generally available via telephone, email, chat and/or text. The Federal Communications Commission (FCC) has designated 988 as the three digit dialing code that will replace or supplement the existing toll free number for the National Suicide Prevention Lifeline. The deadline for implementation by all voice service providers is set for July 16, 2022.