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Crisis and Emergency Services

    Results: 16

  • Adult Protective Services (1)
    PH-6500.0500

    Adult Protective Services

    PH-6500.0500

    Social services programs that provide assistance for older adults, people with disabilities and other vulnerable individuals who are unable to act on their own behalf or manage their own affairs, or who are in immediate danger due to physical or emotional abuse, unsafe or hazardous living conditions, exploitation, neglect, self-neglect or abandonment. Included are APS programs that investigate cases of abuse, neglect or exploitation working closely with a wide variety of professionals including physicians, nurses, firefighters and law enforcement officers following receipt of a report from friends, neighbors or others concerned for their safety; and public and private guardianship/conservatorship programs that make provisions for people who have been judged to be incompetent by the court by assuming responsibility for the care and custody of the individuals and/or for the management of their estates.
  • Children's Protective Services (1)
    PH-6500.1500

    Children's Protective Services

    PH-6500.1500

    Programs that investigate reports of child abuse, neglect or abandonment; document substantiated cases; provide for the temporary placement of children who, for their own protection, have been removed from the custody of the adults who are responsible for their care; work with families who are experiencing a problem with child abuse with the objective of facilitating continued family unification or reunification; and provide ongoing supportive services for children in permanent placement.
  • Community Action Agencies (1)
    TD-1100.1400

    Community Action Agencies

    TD-1100.1400

    Private, nonprofit human service and advocacy organizations established under the Economic Opportunity Act of 1964 that provide emergency assistance to people in crisis; address the causes of poverty through programs that fight unemployment, inadequate housing, poor nutrition and lack of educational opportunity; and provide training in advocacy skills. Community Action Agencies (CAAs), also known as Community Action Programs (CAPs), operate a variety of core services in the communities they serve. Included are GED and ESL education, job training programs, Head Start and day care, weatherization and energy assistance programs, health services, services for older adults (e.g., Foster Grandparents and RSVP), emergency food assistance and homelessness prevention programs. They are also involved in affordable housing creation and renovation and small business assistance.
  • Crime Victim Accompaniment Services (1)
    FN-1900.0500

    Crime Victim Accompaniment Services

    FN-1900.0500

    Programs that provide support for battered women, sexual assault survivors and other victims of crimes by having a staff member go with them when they require a medical examination to gather evidence or need to visit a police station to file a complaint or appear in court to give evidence.
  • Crisis Intervention (1)
    RP-1500

    Crisis Intervention

    RP-1500

    Programs that provide immediate assistance for people who are in acute emotional distress; who are or perceive themselves to be in life-threatening situations; who are a danger to themselves or to others; or who are hysterical, frightened or otherwise unable to cope with a problem that requires immediate action. The objective of crisis intervention is to defuse the critical nature of the situation, ensure the person's safety, and return the individual to a state of equilibrium in which he or she is capable of identifying and seeking solutions to the problem.
  • Crisis Intervention Hotlines/Helplines (3)
    RP-1500.1400

    Crisis Intervention Hotlines/Helplines

    RP-1500.1400

    Programs that provide immediate access to support and advice for people who are in distress with the objective of defusing the emotional impact of the crisis, ensuring the person's safety and helping the person to take the next steps toward resolving the problem. Hotlines/helplines are generally staffed by trained volunteers who are available via the telephone, email, live chat, texting and/or instant message (IM).
  • Crisis Pregnancy Hotlines (1)
    RP-1500.1400-180

    Crisis Pregnancy Hotlines

    RP-1500.1400-180

    Programs that provide immediate assistance for pregnant women who are hiding their pregnancies, considering abandonment or experiencing other pregnancy related issues. Included may be short-term emotional support, an opportunity to discuss alternatives, adoption referrals if wanted, information about Safe Haven programs and other resources. Hotline staff are generally available via telephone, email, chat and/or text.
  • Disaster Relief Services (3)
    TH-2600

    Disaster Relief Services

    TH-2600

    Programs that facilitate the exchange of information and/or provide short-term assistance, usually in the form of food, clothing, blankets, temporary shelter, furnishings, small appliances or temporary financial aid, for people who have suffered injuries or incurred losses due to a major disaster or large-scale emergency that disrupts the normal functioning of a community. The objective of disaster relief is to help individuals sustain their lives during the immediate aftermath of the event. NOTE: "Disaster Relief" is a category of services utilized by community human services agencies involved in disaster work. Government organizations do not recognize disaster relief as a formal part of the disaster cycle. Most of the services classified as disaster relief are considered by government to be part of disaster recovery and a few (e.g., disaster welfare inquiries) are categorized as disaster response.
  • Domestic Violence Hotlines (2)
    RP-1500.1400-200

    Domestic Violence Hotlines

    RP-1500.1400-200

    Programs that provide immediate assistance for women and men who have experienced domestic abuse which may include steps to ensure the person's safety; short-term emotional support; assistance with shelter; legal information and advocacy; referrals for medical treatment; ongoing counseling and/or group support; and other related services. Hotline staff are generally available via telephone, email, chat and/or text.
  • Domestic Violence Shelters (1)
    BH-1800.1500-100

    Domestic Violence Shelters

    BH-1800.1500-100

    Programs that provide temporary emergency shelter for individuals, primarily women, who have experienced domestic violence/abuse, and for their children. Such facilities usually provide in-house individual, group and family counseling and the full range of secondary services related to domestic violence including referral to appropriate resources. Also included are similar facilities for battered men and those that can accommodate both men and women, where they are available.
  • Emergency Food (5)
    BD-1800

    Emergency Food

    BD-1800

    Programs that provide a limited amount of food for individuals or families during times of personal crisis, or for people who have no food or cannot afford to purchase food at retail costs.
  • Emergency Preparedness and Response Planning (1)
    TH-1700.1950

    Emergency Preparedness and Response Planning

    TH-1700.1950

    Emergency management agencies, health departments and other entities that conduct multi-hazard planning for their communities that will enable them to mitigate, prepare for, respond to or recover from natural disasters, public health crises, terrorist incidents or other emergencies that occur within or have an impact on their area. Emergency planning addresses citizen awareness and self-sufficiency, responder capabilities, interagency cooperation in emergency operations and the roles, responsibilities and activities of public and private organizations and their staffs in all phases of the disaster.
  • Emergency Shelter (2)
    BH-1800

    Emergency Shelter

    BH-1800

    Programs that provide a temporary or transitional place to stay for newcomers, people who are in crisis, or homeless individuals in the community.
  • Sexual Assault Counseling (1)
    RP-1400.8000-800

    Sexual Assault Counseling

    RP-1400.8000-800

    Programs that provide crisis, short-term and/or ongoing counseling for people who are coping with the emotional trauma of being forced to engage in sexual intercourse or other sexual acts without their consent. Included are military sexual trauma (MST) counseling programs offered by facilities operated by the U.S. Department of Veteran Affairs, which address the needs of veterans who have been traumatized by having experienced assault or repeated threatening sexual harassment which occurred while serving on active duty in the military. Counseling and support may be offered in a variety of settings and may include individual, conjoint, family and group therapy sessions for the survivor and/or significant others.
  • Sexual Assault Hotlines (3)
    RP-1500.1400-750

    Sexual Assault Hotlines

    RP-1500.1400-750

    Programs that provide immediate assistance for people who are survivors of rape, incest and other forms of sexual assault which may include steps to ensure the person's safety, short-term emotional support, information regarding the person's rights and alternatives, and referrals and/or accompaniment to resources for medical, legal and emotional needs, advocacy and other related services. Hotline staff are generally available via telephone, email, chat and/or text.
  • Suicide Prevention Hotlines (1)
    RP-1500.1400-800

    Suicide Prevention Hotlines

    RP-1500.1400-800

    Programs that provide immediate assistance for individuals who are having suicidal feelings with the objective of helping them explore alternatives to self-harm or self-destruction. Suicide prevention workers establish and maintain contact with the individual while identifying and clarifying the focal problem, evaluate the suicidal potential, assess the individual's strengths and resources, and mobilize available resources including paramedic or police intervention and emergency psychiatric care as needed. These programs can also help individuals who are worried about the potentially suicidal behavior of another with the objective of helping them identify warning signs and provide options on seeking further help. Hotline staff are generally available via telephone, email, chat and/or text.