Lebanon County Assistance Office information provided by: Lebanon County Mental Health/Intellectual Disabilities/Early Intervention Program

The Lebanon County Assistance Office offers emergency cash assistance, food stamps, special financial aid, childcare payments, cash assistance and emergency cash, medical assistance/SSI advocacy (helping people apply for benefits at the Social Security Office), financial assistance, and emergency fuel assistance. For emergency fuel assistance November through March please call 273-1641. Healthy Beginnings serves pregnant women and children under10 years of age. Nursing home care payments and Healthy Horizon programs available. Employment programs are available through Lebanon CareerLink.

Monday - Friday: 8:00 a.m. - 5:00 p.m.

Target Group:
Low income persons needing cash, medical, energy assistance, and home care.

Co-payment for medical services. (Medial Assistance has a co-payment for some services - cash, medical, food stamps, energy assistance; healthy horizons programs have a resource requirement besides income.)

Record last updated: Sep 6 2017 10:15AM
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  • Physical Address:
    625 S 8th St
    Lebanon, PA 17042
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  • Mailing Address:
    PO Box 870
    Lebanon, PA 17042

Phone Numbers

  • (717) 270-3600
  • 1-800-229-3926
  • Energy Assistance
    (717) 273-1641

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  based on 11 review(s)
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User Reviews

1/8/2016 9:48:58 AM

My caseworker & the office have treated me respectfully, nice, & are efficient when you're prepared. The phone system is poorly planned, inefficient, insufficient, & ends your call leaving you helpless if you are expected. Plan NOT to utilize their phone. Sad for disabled.
Will Firestone
1/11/2016 9:42:18 AM

Every single time i have to re submit semi anual forms my there is an issue and something fails and i lose all services and have to get a hold of the office.. The phone service is an atrocity it goes nowhere and provides information that takes way to long that you dont even need and when done listening to the dribble it hangs up..

3/15/2016 1:07:21 PM

4/10/2017 8:22:22 AM

Gotta love the lack of communication and hang up phone calls. Guess like the application says, you have to be a migrant worker to be eligible and recieve assistance. So annoying and frustrating.
12/8/2017 12:14:27 PM

Need an updated phone system. It's horrible.

3/13/2018 4:36:52 PM

I have received several important documents in the mail with only a few days remaining before I have to send them back to meet the deadline which will terminate my benefits. I wait on the phone and get a recorded message that then hangs up. My caseworker is very difficult to get a hold off and does not return my calls.
Sean Kramer
9/4/2014 6:50:09 AM

the telephone system is terrible. I receive a letter saying they have not received the requested verifications and if I have questions, to call them. My case worker is Mrs. K. Early. The number for this case worker is 717-270-3673. It either rings for 7 times and cuts me off or I get the sweet message that they value my calling them and since they are busy, might I call them again later, click. I have never spoken with anyone there. I sent in the verification and perhaps the second letter they sent to me passed my letter to them in the mail. I don't know. This phone system is non-functional. I have called at least 7 times over the past 3 days.
B. Grimes
3/3/2015 7:28:15 AM

Telephone service is non-existant
D Smith
5/4/2015 8:22:32 AM

If you get the number for your case worker's desk (which you only get if they give it to you) I have had them pick up immediately- and then berate me for not calling back sooner!! I was calling the office number and the 1-800 number before that- no answer, no place to leave a message, just cuts you off. While I did have one or two people there treat me nicely, I have had others treat me like total scum.
11/9/2015 8:33:52 AM

Why can you never get a hold of anyone at this office? How are you supposed to get help or talk to a case worker when you literally cannot get through? After selecting the english prompt, I'm given the dates payments are made and then it hangs up, every single time. It's really infuriating when you have no idea if all your extremely personal documents were received or just floating around somewhere.
B. Grimes
12/1/2015 4:11:56 AM

Your caseworker with the heavy, Eastern European accent is a horror. Not only could we NOT understand her, as I believe English must be her second or THIRD language, but she is an un-feeling humanoid that has no empathy for anyone. She was insulting to my wife - who left because of how horrible this caseworker is - and became irate with me when I asked her to repeat herself because I COULDN'T UNDERSTAND HER! If you choose your caseworkers as to who can be the most offensive, cold-hearted and annoying to lessen people actually coming IN to the office, you certainly nailed it with this person!

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